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Rental process

Information on rental procedures, return times, and cancellations

From your reservation, arrival, dressing, strolling around, and returning the kimono,
We will provide you with an explanation so that even customers who are renting kimonos for the first time can use the service with peace of mind.

1reservation

We may be able to accommodate on the day depending on availability, but we generally ask that you make a reservation in advance.
Please make a reservation for your desired date and time via the reservation form on the official website or via LINE chat.
When you make a reservation on the official website, you can choose the kimono or yukata according to the plan and make the payment by card, which will make the day go smoothly. Reservations on the official website can be made up to 30 minutes before your visit.
If you require a reservation at the last minute, please contact us by phone.

In the unlikely event that you need to cancel, please use the reservation cancellation form. Depending on the plan, a cancellation fee may apply. Please be sure to check the "Cancellation/Other" section on the FAQ page before making your reservation.

2Visit us

Visit us

Please come to the store you made your reservation at. If you are not sure where it is, please feel free to call us.
Also, please arrive a little earlier than your reservation time.
There is nothing in particular you need to bring with you, but please bring some form of identification (passport, driver's license, student ID, etc.) to verify your identity.
*Please note that if you forget your ID, you will not be able to rent.

3Kimono selection

Dressing

Choose your very own special kimono and yukata from the gorgeous selection available in the store.
Find the perfect kimono and obi to brighten up your special day. We have a wide variety of kimonos and yukatas in store! You're sure to find the perfect kimono and obi for you.
If you are unsure, please ask our staff for help! We will help you choose the kimono or yukata that best suits you.

4Dressing

Dressing

Once you have selected your kimono, you will begin dressing in a special space.
Our staff will quickly help you put on the kimono, from the undergarment to the obi. It will take about 20 minutes per person to complete the dressing (excluding peak times).

5Hair set

Hair set

After you put on your kimono, we will do a hair styling. We offer a variety of courses, from free to paid courses such as braiding to enhance your kimono look.
Since you will be wearing a kimono, we recommend that you also style your hair properly.

6Selecting accessories

Selecting accessories

Please bring the pouch that matches your kimono with all the necessary accessories and your kimono will be dressed.
We are unable to keep any valuables for you, so please bring them in a drawstring bag.
In addition to drawstring bags, we also rent out large drawstring basket bags for a fee.

7To sightseeing

To sightseeing

Once you're ready, enjoy a stroll or a meal.
There are many tourist attractions near VASARA Kimono Rental shop. Please feel free to ask any questions about the best way to see them.

8return

Please return the item by the final return time (17:30).
If you return the item after the final return time of 17:30, you will be charged a late fee of 1,100 yen (tax included) per item.
Please note that items cannot be returned after business hours, so please return the item between 9:00 and 17:30 the following day.
In this case, you will be charged an additional stay fee of 2,200 yen (tax included) per item per night.
Please note.

Inquiry form

Inquiry form

We will reply within 24 hours

Call Center for All Stores

For reservations, previews, online previews, and other inquiries, please contact us here

Call Center for All Stores

03-6744-6725

Reception time
9:00-18:00 (Open all year round)

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