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privacy policy

Basara Holdings Co., Ltd. recognizes the importance of personal information, and in order to thoroughly protect it and gain the trust of our customers, we have established and will comply with the following privacy policy.

1) Collection of personal information

When you use the services of VASARA Kimono Rental, we collect information such as your name, email address, date of birth, address, contact details, etc. from you when you fill out various forms such as membership registration and service application, and when you fill out paperwork at the store. This information is collected for the purpose of providing our services appropriately.

2) Use of collected personal information

The collected personal information will be used only for the purpose of enabling you to use the various services provided on our website (such as informing you about various events and campaigns, responding to your inquiries, and contacting you).

3) Sharing of information

We partner with third parties to provide special services. When you sign up for these services, we will share your name and other contact information with the third parties providing these services.
These partnerships are not permitted to use your personally identifiable information except to provide these services.

4) Disclaimer

We will not disclose personal information to third parties, except when all or part of our business is outsourced to a third-party company, etc. However, if there is a request from a court, police, tax office, consumer center, or other institution with the authority recognized by law or ordinance, we may disclose information without the person's permission.

5) Notification of changes

If we change our privacy policy, we will post those changes on our website so that our site users are always aware of what information we collect and how we use it.

6) Improvement of personal information protection policy

We will comply with laws and regulations regarding our customers' personal information, and will review and improve this policy as necessary.

7) Contact Information

For inquiries regarding our privacy policy, please contact us using the inquiry form.

Inquiry form

Inquiry form

We will reply within 24 hours

Call Center for All Stores

For reservations, previews, online previews, and other inquiries, please contact us here

Call Center for All Stores

03-6744-6725

Reception time
9:00-18:00 (Open all year round)

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