Description based on the Specified Commercial Transactions Act
- Operating company
- Basara Holdings Co., Ltd.
- Representative
- Yuichiro Suzuki
- Company Location
- Fukuei Akihabara Building 4th and 5th floors (reception), 3-14-3 Sotokanda, Chiyoda-ku, Tokyo
- Company phone number
- 03-3251-0836
- Telephone reception hours
- 9:00 - 19:00
- email address
- info@vasara-h.co.jp
- Product price
- Display by product
- Required amount other than the product price
- Consumption tax: 10%
- payment method
- Bank transfer, credit card, convenience store online, cash on delivery, carrier payment
- Due date for payment
- Cash on delivery: Payment is required when you arrive at the store.
Credit card and carrier payment: Please pay by the day of your visit.
Bank transfer, online convenience store payment: Please complete the procedure at your financial institution at least 2 business days prior to the reservation date.
- Cancellation Policy
- [About cancellations]
If you wish to cancel,
Please complete the cancellation form (https://vasara-h.co.jp/support/cancel/).
If you are unable to access the page, please send an email to info@vasara-h.co.jp stating "I wish to cancel."
Cancellation fees will be incurred as follows, so please be sure to check before applying.Formal dress plan (Visiting kimono, Shichigosan, Hakama, Furisode, Baby clothes)
- 14 days to 3 days in advance: 30% of the reservation fee
- 2 days or the day before: 50% of the reservation fee
- On the day → 100% of the reservation fee
Town wear plan (small pattern/yukata)
- 2 days or the day before: 50% of the reservation fee
- On the day → 100% of the reservation fee
- If you cancel after changing the date, we will consider it a same-day cancellation.
- If the reservation date passes without any contact,
Cancellations on the day will be accepted. - Cancellation fees are to be paid by bank transfer.
Please make payment.
Disclaimer
Cancellation fees may not be charged for cancellations due to reasons beyond our control, such as temporary closures, or natural disasters or other reasons that we consider to be unavoidable.
Please provide details when submitting your cancellation request.
